Microsoft Edge Not Working [Fixed]: Easy Troubleshooting Hacks

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Microsoft Edge Not Working [Fixed]: Easy Troubleshooting Hacks

Microsoft Edge not working is a common problem among the users who have recently upgraded their OS into Windows 10 Creators Update. This problem can be sorted very easily with the application of a few methods which you can learn from this article.


Microsoft Edge stops working due to the 3 factors: a slow internet connection; conflict with another program; and incomplete download of a browser.


Do not worry. Whatever results in such an error, you will able to resolve the issue. So, let’s start.

Methods to Fix Microsoft Edge Not Working in Windows 10

Try the methods one by one to solve the Microsoft Edge not working issue efficiently. If you get confused while doing so, then call an expert and ask for help.

Method 1: Restart your PC as well as the Networking Device

The first task you need to perform to fix Microsoft Edge is by restarting your PC along with the network device. Follow the steps below:


  1. At first, close all the windows that are open on your PC including the Microsoft Edge browser.
  2. After that, tap on the Start window and open it.
  3. Then, locate the Power icon and click on it.
  4. Then, select the Restart/ Update and Restart option.
  5. Now, wait until the system restarts.
  6. Also, turn off the power of your networking device. And then, turn it on.
  7. Now, as both the computer and the network device turns on, launch the Microsoft Edge browser. And then, browse the internet to check if the issue gets resolved or not.

Method 2: Repair Microsoft Edge

You can utilize the Repair option for Microsoft Edge to fix it. And the steps to perform are as follows:


  1. At first, tap on the Windows button to open the start menu window.
  2. Then, from the left sidebar, click on the cog symbol. This will open the Settings window.
  3. Now, locate the “Apps” option and then click on it.
  4. After that, click on the “Search this list” box that is present below the “Search, sort, and filter by drive. If you would like to uninstall or move an app, select it from the list” text.
  5. Inside the “Search this list” box, enter ‘edge’. This will get you the Microsoft Edge option as the search result, click on it.
  6. Then, click on the “Advanced options” link from the Microsoft Edge window.
  7. Scroll down until you get the Reset section.
  8. Under the Reset section, click on the “Repair” button.
  9. Now, wait until a green tick appears next to the Repair button which symbolized that the repairing is done successfully.
  10. And lastly, restart your PC. 


After that, check if the issue gets resolved or not. If the problem gets sorted, then you will be able to use Microsoft Edge.

Method 3: Reset Microsoft Edge

Resetting the Microsoft Edge browser is another effective method to solve the issue. But this will erase all your customizations and even the saved password. So, let’s begin.


  1. Follow steps 1 to 7 of the Repair Microsoft Edge method first.
  2. After that, under the Reset section, click on the “Reset” button. This will get you the confirmation window.
  3. Click on the Reset button.
  4. Now, when the Reset is done successfully, try to use the Microsoft Edge browser. Hopefully, this time you will suffer no more.

Method 4: Clear Browsing History and Cached Data

Sometimes, the cached data causes issues in the browser. So, clear the browsing history along with the cached data.


  1. First of all, launch the Microsoft Edge browser. After that, click on the three dots present at the top-right corner. Next, select the Settings option.
  2. Then, under the Settings window navigate to the “Clear browsing data” section.
  3. Under the “Clear browsing data” section, you will get “Choose what to clear”. Click on it to proceed further.
  4. Then, under the Clear browsing data window, enable the checkboxes for the following options:


  • Browsing history
  • Cookies and saved website data
  • Cached data and files
  • Download history


  1. Next, click on the “Clear” button. This will remove all the stored data from the Microsoft Edge browser.


Now, close the browser, and then reopen Microsoft Edge to check if the issue gets resolved or not.

Method 5: Remove Microsoft.MicrosoftEdge_8weky…

This is one of the effective methods to make Microsoft Edge work. To perform this method, follow the steps given below:


  1. At first, tap on the Windows button along with the letter R to open the Run dialogue box.
  2. In the box, type “%appdata%”. Then, click on the OK button.
  3. Now, from the search bar, click on the AppData option.
  4. Further, open the “Local” folder.
  5. After that, under the Local expanding options, locate the folder named Packages. Double-click on it to open.
  6. Now, under the available folders, get the folder named as “Microsoft.MicrosoftEdge_8weky…” and remove it.
  7. To delete the “Microsoft.MicrosoftEdge_8weky…” folder, you need to right-click on it.
  8. After that, select the “Delete” option. And then to confirm, click on OK.
  9. Open the search bar. Then, type “Powershell”.
  10. Next, right-click on the topmost search result. Then, select “Run as administrator”. This will get you the Administrator: Windows PowerShell window.
  11. Now, in the Windows PowerShell screen, type the command: “Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  12. Tap on the Enter key.
  13. Now, wait until the process is over and the Administrator: Windows PowerShell window shows you the result.
  14. Next, launch the Microsoft Edge browser, and then check if the browser works fine or not.

Method 6: Run the Windows Update

By updating the Windows OS, you can resolve the issue. It is better to run a virus scan before updating Windows.


To run the full scan using Windows Defender, follow the steps below:


  1. At first, right-click on the Windows logo.
  2. After that, from the menu window, select “Settings”.
  3. Next, under the Settings window, click on the “Update & Security” option.
  4. Then, select “Windows Security”.
  5. Now, click on the “Open Windows Defender Security Center” button.
  6. After that, click on the shield icon to open the “Virus and threat protection” window,
  7. Next, click on the Advanced scan link.
  8. In the Advanced Scan window, enable the checkbox for Full.
  9. And lastly, click on the “Scan now” button. This will scan your PC thoroughly.


Once, the virus scan is successfully done, update the OS. To do so, follow this path:


Go to Settings window> Select “Update & Security”> Windows Update> Check for Updates.


All these are the workarounds to fix the “Microsoft Edge not working” issue. Hopefully, you will also get a positive result utilizing these methods.


If you have any other queries or facing issues, then go for tech support.

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